1. SCOPE OF APPLICATION
The following Terms and Conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor related to their self-employed professional activity. A business is a natural or legal person, or a partnership with legal capacity, which, when entering into a legal transaction, is acting in the course of its commercial or self-employed professional activities.
2. CONTRACTING PARTIES, CONCLUSION OF THE CONTRACT, OPTIONS FOR CORRECTION
The contract of sale is concluded with Pirktl Holiday GmbH & CoKG.
By listing the products in the online shop, we are making a binding offer to conclude a contract for these items. You may initially add our products to your basket without obligation and correct your details at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the goods contained in your shopping basket by clicking the ‘Order’ button. Immediately after submitting your order, you will receive a confirmation email.
3. LANGUAGE OF THE CONTRACT, STORAGE OF THE CONTRACT TEXT
The language(s) available for the conclusion of the contract: German, English, French
We store the contract text and send you the order details and our Terms and Conditions in writing. For security reasons, the contract text is no longer accessible via the internet.
4. DELIVERY TERMS
In addition to the product prices quoted, delivery charges may apply. Further details regarding any applicable delivery charges can be found in the product listings.
We deliver by post only. Unfortunately, it is not possible to collect the goods in person.
We do not deliver to parcel collection points.
5. PAYMENT
The following payment methods are generally available in our shop:
Credit card
You provide your credit card details when placing your order. Once you have been verified as the legitimate cardholder, the payment transaction is processed automatically and your card is debited.
Sofortüberweisung and paybybank
After placing your order, you will be redirected to the online provider’s website. To pay the invoice amount via Sofort, you must have a bank account activated for online banking, authenticate yourself accordingly and confirm the payment instruction to us. Further details will be provided during the ordering process. The payment transaction will be processed immediately afterwards and your account will be debited. Please do not interrupt the loading process and allow the page to load completely.
6. ETENTION OF TITLE
The goods remain our property until full payment has been made.
7. TRANSPORT DAMAGE
If goods are delivered with obvious transport damage, please report such defects to the delivery company as soon as possible and contact us immediately. Failure to make a complaint or contact us has no bearing whatsoever on your statutory rights and their enforcement, in particular your warranty rights. However, you will be helping us to assert our own claims against the carrier or the transport insurer.
8. WARRANTY AND GUARANTEES
The statutory law on liability for defects applies. Information on any additional guarantees that may apply and their exact terms and conditions can be found with each product and on specific information pages in the online shop.
9. LIABILITY
We shall always bear unlimited liability for claims arising from damage caused by us, our legal representatives or our vicarious agents
• in the event of death, personal injury or damage to health • in the event of a breach of duty committed with intent or through gross negligence • in the event of warranty undertakings, where agreed, or
• where the scope of the Product Liability Act applies.
In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper performance of the contract and on the observance of which the contracting party may reasonably rely, (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited in amount to the damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
10. DISPUTE RESOLUTION
The European Commission provides an online dispute resolution (ODR) platform, which you can find here [https://ec.europa.eu/consumers/odr/]. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
11. CANCELLATION POLICY SCHWARZ CAMPUS
Cancellations will only be accepted in writing.
Unless otherwise stated or agreed in writing, participation in a Schwarz Campus course may be cancelled free of charge up to 10 days before the course begins. A cancellation fee of 50 per cent is payable up to one day before the course begins. Upon written request, this cancellation fee may be converted into a voucher. In the event of a no-show or cancellation on or after the start date of the programme without attending the course, the full amount is due. Upon written request, it is possible to convert the fee paid towards the full course fee, minus a 10 per cent administration fee, into a voucher.
Even in the event of early withdrawal, regardless of the reason – once at least one session has been attended or at least one partial service from an ongoing booking has been used – a reduction in the course fee is not possible.
Terms and Conditions created using the Trusted Shops Legal Text Generator in cooperation with FÖHLISCH Solicitors.